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365 Day No Questions Guarantee on Eyeglasses

Frame Boutique takes making quality eyeglasses seriously, and we back it up with our 365 Day No Questions Guarantee.

If you have any issues with your frames within the first year, from the frames to the lenses, just let us know and we will replace them. If you have any issues with the lenses, we will remake them at no charge and ship them to you. Basically, if you buy a pair of glasses from Frame Boutique, you can rest assured that you will have a top-notch pair of glasses. We will handle any problems and make sure that you are happy to recommend us to your friends and family.

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Free Shipping + Free Returns

We believe that you will be happy with your purchase from Frame Boutique. We make every effort to provide you with high-quality products and outstanding customer service.

We are so confident in our people and products that we provide you with our 30-Day Guarantee. If you are not 100% satisfied with your purchase, just call our friendly Customer Service Team at 1-855-654-3726 for a Return Authorization. Then, simply return the item in its original condition, including all tags, packaging and accessories and you will receive a prompt exchange or refund.

We even pay for return shipping!*

*Free shipping offer valid on Regular Shipping within the United States. Free return shipping is not offered on drop-ship orders. Frame Boutique retains the right to modify or discontinue this promotion at any time. Free return shipping is limited to a maximum of 3 return shipments in any one year period.

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We Knew You Were the One

It's official - you're a part of our inner circle, and we think you're gonna love it!

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There Seems to Be a Snag

We weren't able to add you to our email list - chances are you're already on it. Give our Customer Service Team a call and they'll get it sorted out in a flash.

Free Shipping + Free Returns Designer Frames + Quality Prescription Lenses

At Frame Boutique, Customer Service is #1

We strive everyday to provide our customers with the best possible service. That means we keep you posted on backorders, let you know all of your options, and get your contact lenses to you with the smallest amount of effort possible on your part. We want you to be surprised by how well we treat you, and then we want you to come back again and expect that same superior level of quality service. Don't just take our word for it, read what real customers have said after ordering contact lenses from Frame Boutique.

Did you have a great experience at Frame Boutique? Tell us your story and let others know.

What Our Customers Say About Frame Boutique

Customer Satisfaction Comment

Good prices very fast service- oh yes I almost forgot I ordered the edges to be rolled and polished that did not happen. Main problem was my prescription was so far off.

Submitted by Cynthia

Customer Satisfaction Comment

Selection, service and timely delivery what's not to like. My glasses are great. The frames alone where I have purchased before were $229.95 and I got them from FrameBoutique , with progressive lenses, for $262 and change! I've told everyone that has seen them to shop your site!

Submitted by Florence

Customer Satisfaction Comment

was very easy and quick - just what I needed after I bent a pair while on extended travel for work.

Submitted by George

Customer Satisfaction Comment

The order I placed was handled very well. However, you don't have sizes of glasses and did try to enlarge picture to see size on glasses themselves. Very difficult to do. The glasses I ordered are too small and I do need to return and get something different.

Submitted by Carol

Customer Satisfaction Comment

You guys have it figured out. Just keep up the great, great work.

Submitted by Michael

Customer Satisfaction Comment

Be nice if when ordering on the web you could check a box for Reading, distance or bifocals.

Submitted by Tim

Customer Satisfaction Comment

I was able to purchase several seven pairs of frames. They were delivered to my home within a week. Once they arrived I tried them and decided which looks best. I then contacted customer service and they issued me a prepaid return label for the six pairs. My charge account was credited back in less than a week. Amazing service!

Submitted by Helen

Customer Satisfaction Comment

Great!!!

Submitted by Margaret

Customer Satisfaction Comment

I ordered these glasses for my 2 year old son! I'm happy with them and you are the only place I could find Disney Cars glasses!!!

Submitted by Amber

Customer Satisfaction Comment

I LOVE your PRODUCTS....don't change a THING!!!!!.....lol.....

Submitted by Leslie

Customer Satisfaction Comment

Extremely pleased with the product and the entire customer service experience. Keep up the good work!

Submitted by Denise

Customer Satisfaction Comment

I will be ordering another pair in the next week. I love my new glasses. Thank you.

Submitted by Carol

Customer Satisfaction Comment

Fast Shipping. Great quality and awesome brands. Thank you so much!

Submitted by Amanda

Customer Satisfaction Comment

I love my glasses. They were exactly what I was looking for. I wanted some pink cat eye glasses. This was the only site that I found exactly what I was looking for. I am definitely ordering another pair, same style different color.

Submitted by Koko

Customer Satisfaction Comment

Great service thank you so much

Submitted by Tracy

Customer Satisfaction Comment

The frames are better than I imagined. Fast service!

Submitted by Vanesa

Customer Satisfaction Comment

You guys are great! I will definitely be ordering my 2nd pair from you!

Submitted by Lisa

Customer Satisfaction Comment

I feel like I saved a lot of money ordering my glasses from Frame Boutique - the frames are really stylish, and came so fast.

Submitted by Jana

Customer Satisfaction Comment

You guys are so quick! And the glasses are great! They came with a great case, cleaning spray and cleaning cloth! Thanks so much!

Submitted by Herman

Customer Satisfaction Comment

You guys are simply fantastic. I have ordered two pairs of glasses with scripts and two backups just because I love these frames and nobody else had them. Your pricing is reasonable, your customer service is just right and ease of purchasing is perfect. Love you guys and I didn't realize you accepted insurance so I will be a regular customer every year.

Submitted by Benjamin

Customer Satisfaction Comment

The John Lennon "Look at Me" glasses were better than I had anticipated. They look great and fit perfect right out of the box. I would like to be able to order prescription lens with tinting. Preferably, several choices of lens tint colors.

Submitted by Charles

Customer Satisfaction Comment

Thank you very much for the glasses, they are wonderful and it was a great deal!

Submitted by Suzanne

Customer Satisfaction Comment

I will order glasses from here again. Nice brand name frames I like, super fast service, great price.

Submitted by Michael

Customer Satisfaction Comment

With this being my first experience buying prescription glasses online I called customer service and they were very friendly and helpful with helping me to select my lens and frame and about Frame Boutique policies. Service is very good and efficient and delivery only took about one week. I loved the frame I selected. I had to send two prescriptions from different doctors, one with my PD measurements and one from my new eye exam. Everything turned out great. Thank you

Submitted by Constance

Customer Satisfaction Comment

Love the glasses, but the box had been opened and taped back and was quite damaged. But glasses were fine.

Submitted by Valerie

Customer Satisfaction Comment

I've ordered several frames and will order again. I'd love a coupon for next order or to be notified of any sales. Thanks again.

Submitted by Julye

Customer Satisfaction Comment

Just one problem. There seems to be a small scratch on one of the lenses. Not noticable when wearing but there all the same.

Submitted by Mark

Customer Satisfaction Comment

I love ordering from Frame Boutique. They saved me hundreds on some great designer frames.

Submitted by Christopher

Customer Satisfaction Comment

The pricing here is great even though my specific frames have a high retail price. Even though Frame Boutique is considered out of network for me, their price was lower than my local glass shop would charge when covered in network! Also, I had placed an earlier order a few months ago but had to cancel. I called direct and their Customer Service was excellent. Great place to buy from, and I would definitely buy from them again. Gary

Submitted by Gary

Customer Satisfaction Comment

Prior to ordering from frame boutique, I tried many other places who I chose not to order from because they would not answer the phone or were simply unhelpful when contacted. I honestly loved the service offered by frames boutique and will continue ordering from here without a doubt.

Submitted by Sharin

Customer Satisfaction Comment

Love the selection

Submitted by Carolyn

Customer Satisfaction Comment

first pair sent back for adjustment, but I went ahead and ordered two more (for total of three) because they're an awesome fit. I just mailed the first pair back but I know they'll be fixed perfectly.

Submitted by Raymond

Customer Satisfaction Comment

Very professional, excellent customer service. The fact you review prescriptions shows a concern for the customer.

Submitted by Patrick

Customer Satisfaction Comment

Please thank Dolores for helping me when the website crashed. She recovered all my information and took care of my order efficiently and professionally. She also helped me feel calm and cared for. I am so impressed with your company... I have no words to describe how good it feels to be treated so well. I will order all my glasses from Frame Boutique forevermore. Your service is beyond excellent. Your precision in making glasses is the best ever. Thank you, thank you, THANK YOU!

Submitted by Lora

Customer Satisfaction Comment

A more thorough description, such as "does not have nose pads." Some of us do not think about the importance of such things until we actually try the glasses on. *smile* Your service is PHENOMENAL and your product is EXCELLENT! Thank You!!! PS: I already left a review.

Submitted by Lora

Customer Satisfaction Comment

Thank You!

Submitted by Chad

Customer Satisfaction Comment

excellent customer service, excellent product! thank you! :)

Submitted by Kris

Customer Satisfaction Comment

didn't know if i should order frames online but it was a great experience. i was informed today my visa has been credited for the return...so...im looking again for the perfect pair. so sorry i didn't recall the names of the staff who helped me. thank you!

Submitted by Shelley

Customer Satisfaction Comment

My shopping / buying with Frame Boutique was all that it should have been. The web site was easy to find just what I was looking for. Much to my surprise , received my product quickly without any hitch.

Submitted by Charles

Customer Satisfaction Comment

glasses are beautiful and very comfortable

Submitted by Sarah

Customer Satisfaction Comment

Terrific service! I will purchase from them again!

Submitted by Joni

Customer Satisfaction Comment

Loved dealing with your company. It's hard to find designer frames from a reputable online source. Would for sure order again!

Submitted by Brandy

Customer Satisfaction Comment

Great service. I bought the exact same frames at half price in the local optical store.

Submitted by Victor

Customer Satisfaction Comment

You guys did a great job, and shipped them quickly Thx

Submitted by Edward